.!.
well.. the time has come. i finally have another option for high speed internet here at my apartment.. so i’m running… full speed away from road runner “high speed” cable internet (a part of time warner cable
Revelation
).
i have used road runner/TWC for many years… and every year i would rather shove sharp objects in my eyes. the customer service for time warner cable has been worse than bad, the service has been slow and choppy, and i have been randomly disconnected, hung up on, and been treated like crap for no reason whatsoever. there was even a week of time where my internet was getting speeds of LESS THAN what i got when i had DIAL UP internet. not only that, but they have been over charging me for months, and they now owe me over $150, since they said they were going to “correct the mistake.” (mind you.. that was over six months ago…) i can’t believe that time warner cable is still in business when this is the kind of “service” they provide.
so i am happy to move over to at&t for their highest speed residential DSL option (which is still cheaper than what time warner cable was charging me for their crappy service). i’ve also talked to their tech support and they have always treated me with respect and taken care of any questions/problems i’ve had. last time i checked, this is how a real business takes care of their customers. (i guess time warner missed that memo…)
i’m officially logging off my computers here at home, and disconnecting my internet, and will await for my DSL to be turned on tomorrow. 
